ORDER HELP PAGE CONTENTS/LINKS:
How to Order Online
To order your Plantskydd® animal repellent or sprayer
products online, please click on the "Order Plantskydd Online "
link, or on the "Order Sprayers Online " link, on the left side
of your screen. Or, look for the "BUY NOW" buttons found
throughout the website. Click on it and you'll be taken into the shopping
cart area, at which point you can complete your purchase or continue shopping.
Scroll down the page to see information about the safety of using your
credit card online, as well as how to properly fill out the Credit Card
number field
*Note:
please enter your credit card number WITHOUT spaces or dashes.
Canadian Customers
* In Canada, Plantskydd® Deer Repellent is available through our Dealer Network.
* Canadian customers may not order through our online store at this time.
International
Shipping
The automatic shipping calculations from UPS will not work
for orders being shipped outside of the continental USA. To place your
international order please call:
1-604-885-3535
Payment Methods
We accept Visa, MasterCard, American Express and Discover. We also accept
checks and money orders. Orders paid by check will usually not be processed
until the funds have been verified. If you are sending a check, please
make the check payable to: Tree World
Send the check to:
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Tree World
4466 Stalashen Drive
Sechelt, BC
V0N 3A1
Canada
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Tree World
1421 S. 11th Street
St. Joseph, MO 64503
USA
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Credit Card Security
Our Self Serve "online" Shopping Cart format
uses Cybersource - The world's leading payment authorization service
for online businesses.
All account information submitted to us is safely isolated
from unauthorized Internet access. Cybersource captures the necessary
information (name, credit card number, etc) from the site's own secure
transaction page. This information is encrypted using 128 bit Secure Socket
Layer, (the Highest Security Level available!) and sent to a Cybersource
transaction server. The server then sends the data through the authorization
network to the appropriate card issuer's bank over a secure, proprietary
connection. When the authorization process is complete — this takes
around five seconds — the customer receives an approval or decline
response, and the Cybersource server stores the transaction.
*Note: please enter your credit
card number WITHOUT spaces or dashes.
If you would prefer to order by phone -please call the store:
US & CANADIAN Customers — TOLL FREE: 1-800-252-6051
International Customers, please — Tel.: 604-885-3535. FAX: 604-885-3522
What is a CVV2?
When ordering with a credit card on-line, for security purposes
you will be asked for your CVV2 number.
Sales tax will only apply to residents of Missouri (location
of our Distribution Center), but not to any other US state or the rest
of the world.
Shipping Charges
During the order process, you will be given a list of different
shipping methods from which you can pick the one that suits you. The total
cost of goods and the cost of shipping as well as sales taxes — if
applicable — are clearly displayed.
What if you
don't have all of the items in stock?
If an item you ordered is out of stock, it will be back-ordered
automatically (United States orders only). For international orders, we
will E-mail you the list of the missing items to confirm the balance of
your order.
Warranty & Returns Policy
Warranty - These products are sold without warranty, including warranty of merchantability and fitness for use of the material, and upon condition that the purchasers shall make their own tests to determine the suitability of the product for their particular purpose. We assume no responsibility for results obtained by the application of this information or the safety and suitability of the product either alone or in combination with products of other manufacturers. The user assumes all risk of use or handling, whether or not in accordance with any statements of the supplier and the supplier's liability, if any, for any action arising of the material being supplied shall be limited to replacement of material.
Returns Policy:
Only unopened-unused goods in "resale condition" may be returned by the original purchaser to the Dealer from which it was purchased.
* Proof of purchase (sales receipt) is required.
* A 20% restocking fee will apply.
If purchased 'online' at ....www.treeworld.com -or- www.plantskydd.com....., or via telephone direct from Tree World, unopened-unused goods may be returned - prepaid mail or courier - by the original purchaser.
* Call toll free 1-800-252-6051 for your Return Authorization Number (RAN#).
* A 20% restocking fee will apply.
Legal information:
"TREE WORLD", "TREEWORLD", "TREE WORLD PLANT CARE PRODUCTS Inc.", "PLANTSKYDD®", "PLANTSKYDD REPELLENT", "PLANTSKYDD REPELLENT- Deer * Rabbit * Elk", "PLANTSKYDD REPELLENT- Rabbits and Small Critters", and the "Girl with tree seedling" graphic image, are Trademarks ™ , or Registered Trademarks ® of TREE WORLD PLANT CARE PRODUCTS Inc. All of the information contained on this web site, including the site design, graphics, and text is Copyright (©) 1998 - 2008, TREE WORLD PLANT CARE PRODUCTS Inc. All rights reserved. Any other trademarks, company names, product names, and/or logos set forth on this web site are the property of their respective owners.
DISCLAIMER
Errors and Omissions:
We are not responsible for any typographical errors or inaccuracies
set forth in this web site. The information, prices and discounts set
forth herein are subject to change without notice.
How to contact us:
- The easiest and quickest way to contact us is via E-mail.
- if you have questions about our products or our company.
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- if you have questions about an order you have placed.
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- - if you
would like to send us feedback about our site or send us a suggestion.
We would love to hear from you!
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- if you have any questions regarding buying wholesale quantities
from our company.
You can also contact us by phone at:
1-800 252-6051 TOLL FREE- in the U.S. and Canada.
Tel#604-885-3535 - International Customers Outside the U.S. and Canada
Fax#604-885-3522 - from anywhere.
please click on this link to view our Privacy Statement.
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